Last updated: 2 November 2026
This Privacy Policy explains how GearHead Workshop LLC (“GearHead”, “we”, “us”) collects, uses and protects personal data when you visit ghead.ae or contact us. We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Who we are
GearHead Workshop LLC, Dubai Investment Park 2, Dubai, United Arab Emirates. Email: [email protected]. Phone: +971 54 458 9909. WhatsApp: +971 50 358 9338.
What data we collect
- Booking form: your name, phone number, vehicle brand, model and year, the service you need, your preferred date and any details you add.
- When you call, email or message us on WhatsApp: your phone number or email address and the content of your messages.
- When you browse the website: technical data such as your IP address, device and browser type, pages visited and how you arrived at the site, collected through cookies and similar technologies.
How we use your data
- To respond to your enquiry, prepare an estimate and book your service.
- To arrange vehicle pick-up and delivery and keep you updated about your repair.
- To meet our legal, accounting and warranty obligations.
- To understand how visitors use the website and to measure and improve our advertising.
We use your contact details to reply to your request and to provide our services. We do not sell your personal data.
Cookies, analytics and advertising
We use Google Analytics to understand how the website is used, and Google Ads conversion tracking to see whether people who clicked our ads called us, sent a message or submitted the booking form. These Google services use cookies and may process your IP address and device information. You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can block or delete cookies in your browser settings.
Who we share data with
We share personal data only with service providers who help us run the website and our business, such as our website hosting and security providers, Google (analytics and advertising) and WhatsApp (messaging). Some of these providers may process data outside the UAE. We may also disclose data when required by law or by a competent authority.
How long we keep data
We keep personal data only for as long as needed to handle your request, provide our services and warranty, and meet our legal and accounting obligations. After that we delete or anonymise it.
Your rights
You can ask us to give you access to your personal data, correct it, delete it, or stop or restrict its processing, and you can withdraw your consent at any time. To make a request, email [email protected]. We will reply within a reasonable time.
Security
We use reasonable technical and organisational measures to protect your data, including an encrypted (HTTPS) connection to this website.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.